Walmart informed us that your Factory is ready to receive a third orange colour ant this should mean that you will not be allowed as an official supplier to this company, but they are informing us that if you could send a letter with your logo and duly stamped and signed, they could check a new alternative so that you could continue to work with them as their supplier in canned pineapples.
We understand that first auditory made by independent surveyors found 31 failures on different subjects at your factory, second auditory found 19 failures, and the third auditory (still not official) is finding 13 failures on their inspection. Walmart is asking us if you could send a report to us informing the work done by your factory in order to decrease the failures found by surveyors, and explain all the measures you have takin for improving your procedures to adjust to customers’ requirements.
If you can send us a letter indicating all your efforts from report 1 to the second auditory, and from report 2 to third auditory, customers think that they could exempt you from a third and definitive orange colour and by that way delete you as their official supplier in canned pineapples.
Please send us your letter as customers have a real interest on having you as their supplier on these items.
Your prompt response will be highly appreciated.