Thank you for your below email and previous one too.
I would like to apologize for not answering any earlier, as unfortunately your emails went to Spams.
After calling your colleagues yesterday and not getting any answer, I sent a general inquiry via your website "Contact Us". Please ignore this complaint, as I now understand that the absence of news was simply due to email delivery problem to Spams.
I will confirm to you once the order has been delivered at my side.