Delivering the highest level of Customer Service at all customer touch points
Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
Supervising service partners’ activities for the smooth acceptance of passengers.
Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
Checking entry requirements (visas, residence permits) are met
Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
Handling of company mail
Performing pre- and post-flight administration duties
Handling baggage claims
Ensuring compliance with QR Safety and Security requirements.
On Time Performance
Delivering the highest level of Customer Service at all customer touch pointsConstant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.Supervising service partners’ activities for the smooth acceptance of passengers.Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etcChecking entry requirements (visas, residence permits) are metCoordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaroundHandling of company mailPerforming pre- and post-flight administration dutiesHandling baggage claimsEnsuring compliance with QR Safety and Security requirements.On Time Performance
การแปล กรุณารอสักครู่..