FOREWORD Singapore Technologies Electronics Limited (Large-Scale Systems Group) believes in creating and keeping satisfied customers in our on going business. In doing so, its resources are directed to meet customers’ expectation and consistently deliver products and services with the expected quality and standards. This procedure manual defined the standard operating procedures used by the Company. These procedures are developed in accordance with the Corporate Quality Policy Manual, Q-C0003-QM001 that is in conformance with ISO 9001 - Quality Management System Standard. The purpose of this manual is to provide clear instructions to our staff about the operation procedures implemented in Transportation Business Unit, Intelligent Building Business Unit and Defence Business Unit activities. The QA Department is responsible for the maintenance of this Manual.