Hello Wanna,
Thank you for contacting eBay Customer Service. My name is Rosemarie and in order to remove the suspension on your account, we will need you to fax the following documents so that we can verify your account information:
One identity proof document
* Driver License (copy of both front and back)
* Passport
* Military ID
* National/Federal ID card
One address proof document
* Bank statements, including loan/mortgage statements
* Credit card statements
* Utility bills (phone, power, water, etc.)
* Insurance bills and statements
Your information will be treated with care. Please remember we are only asking for this information in order to keep our site safe for all buyers and sellers.
* If you are sending a bank statement, please black out the bank account number.
* If you are sending a credit card statement, please black out all but the first and last four digits of the card.
Where to fax:
eBay
Attn: PA Appeals
US number: 1-877-349-1798
International number: 001-877-349-1798
In order to avoid delays:
* Be sure to include the user ID and email address of the suspended account on all documents.
* Do not Photoshop your user ID onto any documents.
* Be sure your submitted documents are current, valid, and legible.
The contact information on the documents you send us needs to match the information on your eBay account. If it doesn't, you'll need to let us know in writing why there are differences. If your address on eBay is your work address, you'll need to send us proof in writing so we can confirm that. Once you've faxed your, information we should be able to get back to you within a maximum of 7-10 days. We appreciate your patience while we get this done.
I understand your concern regarding this matter and apologize for the inconvenience it has caused you.
Thanks for choosing eBay! We value your business. You have a great Saturday and I hope you enjoy the rest of the weekend, Wanna!