Outsourcing as a Core Competency
Outsourcing is a management tool that shifts the organizational structure of companies and a business transformation process that can create great opportunity for improved performance. However, it can also create the opportunity for problems, issues and even failure if poorly pursued.
In the search for core competencies and non-core competencies to outsource, it’s easy to overlook the fact that outsourcing is itself a competency.
As such, it must be approached with business process knowledge and outsourcing processes experience to reap its full benefits. A company with outsourcing as a core competency can effectively develop outsourcing relationships and manage its outsourced functions.