Bewildered people don't know what is happening to them, they are starved of information -- sometimes deliberately, if it suits the authorities," says Nina Kov, one half of a husband-and-wife team who dreamed up InfoAid, a free smartphone app available in six languages.
"We are sending anyone who downloads it the latest news on border closures, who is bussing from where to where, the latest asylum procedures, news on Hungary's new laws and so on," she told AFP during an interview in Budapest.
Enlisting the help of two friends to code the app, InfoAid was ready to go in two days around two weeks ago, the urgency triggered by what Kov calls "misinformation by the Hungarian authorities".
Earlier this month, when migrants crowded onto a train in Budapest, many said later they thought it was going to Austria -- only for it to halt at a refugee camp not far from the capital.
"It is one thing that they were not getting proper information in Hungary, but to be apparently misled was really outrageous," Kov says