AS2.1 Please read Chapter 1 (1.2, 1.3, 1.4) in order to:
1. Learn who managers are and about the nature of their work.
2. Know why you should care about leadership, entrepreneurship, and strategy.
3. Know the dimensions of the planning-organizing-leading-controlling (P-O-L-C) framework.
1.2 Who Are Managers?
LEARNING OBJECTIVES
1. Know what is meant by “manager”.
2. Be able to describe the types of managers.
3. Understand the nature of managerial work.
1. Managers
* Top managers are responsible for developing the organization’s strategy and being a steward for its vision and mission.
* Functional managers are responsible for the efficiency and effectiveness of an area, such as accounting or marketing.
* Supervisory or team managers are responsible for coordinating a subgroup of a particular function or a team composed of members from different parts of the organization.
* A line manager (often called a product, or service manager) leads a function that contributes directly to the products or services the organization creates.
* A staff manager leads a function that creates indirect inputs.
* Project manager has the responsibility for the planning, execution, and closing of any project.
* A general manager is someone who is responsible for managing a clearly identifiable revenue-producing unit, such as a store, business unit, or product line
1.1 Empowerment
* Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in autonomous ways.
* Figure 1.4 The Changing Roles of Management and Managers
2. The Nature of Managerial Work
* Figure 1.5 Ten Managerial Roles
* Managers are responsible for getting work done through others. We typically describe the key managerial functions as planning, organizing, leading, and controlling.
KEY TAKEAWAY
EXERCISES
1. Why do organizations need managers?
2. What are some different types of managers and how do they differ?
3. What are Mintzberg’s 10 managerial roles?
4. What three areas does Mintzberg use to organize the 10 roles?
5. What four general managerial functions do principles of management include?