To maintain accounts receivable customer files and maintain up-to-date billing system
• To generate and send out invoices
• To follow up on of collection
• To carry out billing, collection and reporting activities according to specific deadlines
• To monitor customer account details for non-payments, delayed payments and other irregularities
• To investigate and resolve customer queries
• To communicate with customers via phone, email, mail or personally
• To perform account reconciliations
• To generate age analysis
• To review AR aging to ensure compliance
• To process adjustments
• To assist with month-end closing
• To collect data and prepare monthly metrics.
• To work/coordinate with other departments to complete the jobs
• Other responsibilities as assigned