First – line managers hold positions like office manager,shift supervisor,or department manager. The primary responsibility of first – line managers is to manage the performance of entry-level employees who are directly responsible for producing a company’s goods and service. Thus,first –line managers are the only managers who don’t supervise other managers. The responsibilities of first-line managers include monitoring, teaching, and short-term planning.
First-line managers encourage,monitor,and reward the performance of their workers.
First-line managers also teach entry-level employees hoe to do their jobs.