The Need to Decide
We pointed out, at the outset, that two essential processes are involved in the five managerial functions: decision-making and communicating. Let’s decision-making first.
A manager is responsible for resources and methods at his disposal. He is to use these resources to reach his objectives. And in using them, he must constantly make decisions. His primary task is to make the right decision at the right time in order to effect change for the purpose of optimizing the performance of the organization.
Many managers, however, find it hard to make decisions. They are often afraid to make the wrong one and the result of not making one is often disastrous for the decision “not to decide” often compounds the problem.