Definition of the Supply Chain Index
The Supply Chain Index of performance improvement is built on the framework of the Effective Frontier (shown in Figure 1). In this model, growth and profitability must be maximized, cycle time should be reduced, and complexity needs to be managed. It is a complex system. An overweighed focus on any one of the four categories can wreak havoc on a supply chain's operations; similarly, a focus on a single metric can throw the supply chain out of balance.