Measurement of Success
In order to measure the future success of the intranet, a variety of tools will be employed. Usage statistics will be measured to understand how many employees are exposed to specific messages and site components. The hospital also plans to tailor usage statistics to specific departments, allowing management to better understand who is using the site and which areas need further education. Additionally, responses to items posted on the intranet will be measured, including event attendance, online form submissions, and program participation. Semi-annual employee surveys, similar to those in phases one and three of this study, will also be implemented to show the impact of the intranet.