First, consistency with communications is critical. This means every supplier in the sustainability program receives the same level of communication initially and at the same time. Communication will begin to deviate from this initial position as information is revealed about each supplier’s ability to hit sustainability targets and what is required to address supplier needs and compliance levels. The best approach will also depend on a supplier’s position as a top-10 or bottom-10 supplier and the risks associated with noncompliance in key areas.