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Greetings, Thank you for contacting GSX help. If the battery is swollen sent back to warehouse, if the battery is vented or leakage Kindly attach all 3 required images listed below and if they meet Apple’s requirements, I will proceed to assist you to update the repair: 1. Photo of the swollen KBB placed on the return label. 2. At least one photo zoomed in to show the swollen/damaged battery. 3. For iPhone 5/5c/5s/6/6 Plus, one photo should show the IMEI/MEID number engraved on the back housing of the device. Thank you for your time. Biju | Apple Care APAC Apple Care channel Support Specialist