I could have said Service Service Service. The staff at the Shangri-La is always helpful and never snooty. We felt truly welcome all the time. Helpful always and so charming. We have stayed at the Oriental and the Sukothai which we loved as well but there is something about the Shanri-La and its easy access to the skytrain and the river boats that I especially liked. Loved working out in the fitness room over looking the river. I love that River. Also loved the Spa facility; Jacuzzi, Steamroom and Sauna. We are seasoned travelers and have stayed in every sort of accomodation around the world. High End and Low End. Booking our room with its luxurious view of the river with Agoda made such deluxe quarters affordable. We agreed to always use Agoda's services when in SE Asia and always try for a room at the Shangri-La. Thank You Shangri-La and Thank You Agoda. Thank You Bangkok.