Conclusions
The research area of communication and change is difficult to review because it is
multidisciplinary. We have reviewed and discussed recent research on communication,
narratives, stories and discourse, which have mapped new terrain in the study of
organizational change. After having read and related a number of publications, we are
inclined to agree with Caldwell (2005, p. 109)that most of the knowledge articulated
within the competing and diffuse disciplinary paradigms and discourses relevant to
agency and change in organizations today lack a cumulative logic. One of the reasons
why theory building is difficult is that the discursive processes by which change
evolved within these cases are unique (Francis and Sinclair, 2003). However, by
integrating these studies in a new framework of communication as tool, process and
social transformation, we offer a new foundation for theory building in this area. We
would like to stress that these approaches are not mutually exclusive and do not show
clearly-defined boundaries but overlap one another. In particular, researchers that we
have placed in the process and social transformation approaches depart from the same
ontological and epistemological assumptions.
 
Conclusions
The research area of communication and change is difficult to review because it is
multidisciplinary. We have reviewed and discussed recent research on communication,
narratives, stories and discourse, which have mapped new terrain in the study of
organizational change. After having read and related a number of publications, we are
inclined to agree with Caldwell (2005, p. 109)that most of the knowledge articulated
within the competing and diffuse disciplinary paradigms and discourses relevant to
agency and change in organizations today lack a cumulative logic. One of the reasons
why theory building is difficult is that the discursive processes by which change
evolved within these cases are unique (Francis and Sinclair, 2003). However, by
integrating these studies in a new framework of communication as tool, process and
social transformation, we offer a new foundation for theory building in this area. We
would like to stress that these approaches are not mutually exclusive and do not show
clearly-defined boundaries but overlap one another. In particular, researchers that we
have placed in the process and social transformation approaches depart from the same
ontological and epistemological assumptions.
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