The work we do
By looking at "adding value", we see that the work we do can be divided into three types: value-adding, value-enabling and waste.
A process map is one of the most useful tool in helping you to analyse the way you work to add value.
SIPOC - a simple way to map a process
SIPOC stands for Supplier - Inputs - Process - Outputs - Customers. It includes all the major factors in a process and is very intuitive. SIPOC is a tool that is used by the Six Sigma Quality management system. (Click on the link for more information on Six Sigma Quality). A basic SIPOC map is shown below: