1. I have missed the e-mail of Aum as I am having hundreds of mails a day and travelling often.. She should have reminded me..
2. Because our payment system is different here we will continue having some issues but as u have seen my reply I have already took an action and the Reservation team will do their duties.. I will follow the case..
3. You are right everything has to be clear and I am trying to clarify all the other subjects as well..
4. Professional work can be done only with the professionals so we need some more time for everyone in the team to think and work professional.. For now communication is much more important than professionalism.. But this will not change the reality of Odeon to be a Big, International and Professional Company..
5. This e-mail should be sent to me by your Supervisor not you.. Actually there was no need to send such an e-mail.. This could be solved verbally..