Risks identified were related to relationships between people and other key components in
dispensing. This included how different levels of staff communicated internally and externally, followed
procedures, interacted with technical systems, worked with management, and engaged with the environment.
In a dispensing journey, the following categories were identified which show how risks are inextricably linked
through relationships between human components and other key components: 1) dispensing with divided
attention; 2) dispensing under pressure; 3) dispensing in a restricted space or environment; and, 4) managing
external influences.