Dear Customer,
In order to avoid any possible fraud please send us a photo of a bill, invoice or any other letter that you have received via traditional post office (your name, surname and address has to be visible) to verify your order.
Acceptable documents can be found below:
Driving Licence
ID card
Official letter from a bank, or statement with a visible name and current address of the client
Credit card statement
Other official letters from, for example, Home Office or HM Revenue and Customs
Bills, e.g. Council tax, Telephone, Gas, Electricity or Water bills
Letter from your employer, which shows a full address of the firm
Please put a piece of paper with a handwritten order number on your document, and take a photo of them together.
We are aware that this is a troublesome situation for you, however because of the recent rise in unauthorised transactions we have no choice but to verify suspicious orders.
Thank you for considering our request.
Maciej
Dear Customer,
In order to avoid any possible fraud please send us a photo of a bill, invoice or any other letter that you have received via traditional post office (your name, surname and address has to be visible) to verify your order.
Acceptable documents can be found below:
Driving Licence
ID card
Official letter from a bank, or statement with a visible name and current address of the client
Credit card statement
Other official letters from, for example, Home Office or HM Revenue and Customs
Bills, e.g. Council tax, Telephone, Gas, Electricity or Water bills
Letter from your employer, which shows a full address of the firm
Please put a piece of paper with a handwritten order number on your document, and take a photo of them together.
We are aware that this is a troublesome situation for you, however because of the recent rise in unauthorised transactions we have no choice but to verify suspicious orders.
Thank you for considering our request.
Maciej
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