the mapping program demonstrates the value of feedback: You can use information gathered during the course of the project to update strategy, modify objectives and adjust tactics. This type of in -process evaluation is important for both public relations and marketing communication programs. After a pilot project and following each significant phase within a program, evaluate whether the program is unfolding as it was planned to do. Ask questions: Are the messages being disseminated as expected? Are they being understood? Are people responding as expected? If the answers turn out to be "no," there is still time to make adjustments before the rest of the program is implemented.
This kind of evaluation allows a public relations plan to be a living document that enhances the atmosphere of open communication. It allows the planning organization to be impacted by its environment and by its publics