2.Appearance
-your communication and the image you present create the first impression-often the lasting impression –on the people you meet.
-studies about people meeting reveal that most people make decisions about a new acquaintance within the first thirty seconds to two minutes of interaction. This does not give you much time to make a good impression.
-if they like what they see, they are more likely to be receptive
-dress and appearance should not be understimated in communication