there is nothing lost that cannot be found
every drawer and wardrobe is carefully scrutinized by housekeeping when inspecting the rooms. did one of the little guests forget a toy? jasmina baur and zeljika schubert that had been overseen by the cleaning crew will definitely be their meticulous eye.they use their iphones to take a picture of the forgotten item and a lost & found entry is generated in the app. anja neumeister,front office manager, especially likes this function. previously, when something had been found, a short description of the object need to be jotted down on slip of paper. now all we need to do is take a picture of it, she says. picture, which are available in the app and in the protel hotel management system at the front office, are especially helpful. she goes on to say that the images play an equally vital role with maintenance tasks. instead of having to look for the dead light bulb, the photo will instantly show which light fixure needs a new bulb. according to sergio montagner, there is another advantage. the photographs enable me to see exactly which room with the