Dear Guest_Sodablack1742,
I want to personally extend a sincere apology on behalf of IMVU for the problems you recently experienced with your account. You could not access any information in your account since Sunday, November 24th. The problems were the result of multiple database failures on our end. We know you deserve reliable service and have had teams constantly working to solve the problem since it occurred.
We are very sorry for the inconvenience you have experienced and want to thank you for your patience while our team worked to fix the problem. Your account should now be fully restored to its November 24th state - including your friend list, inventory, badges, chat rooms, home pages, and any VIP or age-verified status. You can again dress up in your favorite outfits, connect with your friends and spend time in chat rooms, and go shopping in our catalog.
As a token of our apology and appreciation, we have gifts waiting for you. Log in every day for the next four days - Thursday, November 28th through Sunday, December 1st - and get Credits and a fun gift for your avatar or room every day.
We value you as a customer and appreciate that you choose to spend your time with us. We will make