Dear Sir/ Madam,
Thank you for using the TLScontact Visa Application Centre service. As part of our commitment to continuous improvement, we would like to invite you to provide feedback on your experience by completing a short online Customer Survey. You can access the survey here:
Customer Satisfaction Survey - Schengen Visa Application Centre
Your responses are anonymous and will not have any impact on your visa application. The survey should take around 5-6 minutes to complete.
The results will be shared with the Embassy/Consulates and together we will actively use this feedback to help improving the visa application centre service we provide to you and others.
We appreciate your time and look forward to receiving your comments.
Kind regards,
TLScontact Customer Service Team