. Mistake communication can make misunderstanding, and tourist will make some bad behavior. According to
Johnson(n.d.), I see stubborn behavior as a direct result of lacking the skills and/or language to negotiate a new or different position. Some people are open to change and will accept change far better than others. Some people are able to argue our side of an issue, some can be persuasive and bring people to their view and not have to change-the other person changes. We can see that some
tourist with gross behavior cannot tell them to do the correct thing.