and provides a clear mission and set of values
influences staff members. In Magnet environments,
leaders model idealized influence by demonstrating
behaviors and attributes that ensure a
trusting environment and by having an open door
policy and providing employees with individual
access. Staff members are aware of a leader’s
commitment, support, and empathy because they
see the leader actively listening to staff members
and addressing their concerns. Employee interactions
provide the leader with opportunities for
mentoring and coaching. When leaders develop
open, honest, and trusting relationships, staff
members feel empowered to share and openly
discuss concerns and proposed solutions without
fear of penalty from the leader.