Despite the sophistication and care taken when designing Metabo’s old cost system , it no longer satisfied top management’s requirements. First, the manual processing of the data at the beginning and end of year was inefficient and costly. Second, long time large occurred between data collection and feedback so that operators could not get timely information about what was happening in their cost centers. Thus, operators were not very cost conscious. Also, since the machine rates were only calculated once a year and not split into variable and fixed components, major errors were introduced by fluctuations in capacity utilization. After a very good year , machine burden rates would plummet and after a bad year the rates become much more expensive. While Mr. Haussler based on his personal experience, tried to make some adjustments to dampen extreme variations in rates, the results were not satisfactory.