OMIs executive leadership group, also known as the Red Team, helped to create and implement the E3 motto. This guide sets the stage for OMIs leadership system. OMI has the best leadership system in its industry, called Quality as a Business Strategy (QBS). QBS guides OMIs thoughts and actions in setting company direction to create customer focus, communicate values, and emphasize high expectations for employees. This philosophy, coupled with Baldrige assessment feedback, led OMIs executive leadership to embark on a systematic, companywide program to address opportunities for improvement and expand upon its strengths. The resulting initiatives, the latest in a number of Plan- Do-Study-Act (PDSA) cycles for the management system, revitalized and refocused the company on QBS. These initiatives have improved an already strong management system that is focused on processes, managed with facts and data, and linked and aligned with measures, strategic planning, and incentive/reward programs. The key initiatives were:
Refining OMIs Mission Statement into a Purpose Statement
Implementing a Corporate Linkage of Processes (LOP) Model
Re-tooling OMIs Family of Measures (FOM) to ensure a balanced scorecard for measuring operational performance
Developing an Improvement Initiative process
Aligning Annual Project Business Plans with OMIs Strategic Objectives, safety, and incentive compensation
Participating in the American Productivity and Quality Center (APQC) 1999 benchmarking study on Quality Approaches for the New Millennium
Exhibit 1-1 highlights five QBS leadership activities for continuous improvement and illustrates how the Red Team
guides OMI and reviews its performance. The five activities create synergy among 170 separate facilities at more than 90 Project sites working together toward common goals and objectives.