I am currently working on your request CR# 3319259; please test it and confirm if everything works as you requested.
Extension and device have been reassigned, previous user has been removed.
108CCF74EBB4
Ext 1216
Worratep Rakjaroen
ID: rakjarow; Cisco user option webpage password: 12345
FACode 512016
Please note that if no response received with the next 24 hours it will be assumed that this is no more an issue and the request will be automatically closed as completed.