While restocking shelves, crewmembers sometimes realized that the store had run out of certain items. Managers gave them the latitude make adjustments on these occasions. Gardiner explained to that, "Crewmembers are told fill empty spots with products they do have’’ Product displays to shifted constantly so as to keep the shelves looking full Gardiner commented, "That means stocking shelves, which could seem like mind-numbingly tedious job (and it is one) is also a task that involves making a constant series of adjustments.’’ Store managers too did not have to a "planogram" developed by the corporate office. They could adapt how and where products displayed based on their understanding of the local clientele.