Although 180 (84.7%) of the respondents agreed that
the landfills were the source of malodor, only 175
(92.1%) were bothered by the smell. Of the total 190
respondents, 106 (55.8%) have made some kind of
complaints regarding the foul smell. The remaining 84
(44.2%) respondents that did not make any complaint due
to various combination of reasons; 74 (38.9%) did not
know where to make the complaints, 56 (29.5%) did not
care and 60 (31.6%) thought others would make the
complaints. For those respondents who made the
complaints, most (42.1%) did so directly to the local
authorities. Some have done so through combination of
other methods namely elected representatives (14.2%),
housing associations (11.6%), electronic media such as
email, television and telephones (11.6%).