Dealing with reservations is a common part of our everyday life. We can make a reservation for many things such as a table in a restaurant, a concert ticket, a flight ticket or a hotel room. Nowadays, there are many ways to make a reservation for example by walking in reservation, calling on the phone, writing an e-mail or using online booking systems.
Dealing with reservations can be divided into five groups. 2.1 Making a reservation
2.2 Accepting a reservation
2.3 Declining a reservation
2.4 Changing a reservation 2.5 Cancelling a reservation