Conflict among work groups, teams and departments is a common threat to a club’s competitiveness.
Sport managers who understand the mechanics of intergroup conflict are better equipped to face this
sort of challenge. Cohesiveness can be a good or bad thing. A certain amount of cohesiveness can turn a
group of individuals into a smooth-running team. Too much cohesiveness, however, can breed groupthink
because a desire to get along pushes aside critical thinking.