Management techniques for storage rely on a combination of process and
technology. The most successful solutions enlist the customer as an ally, instead
of making the SA into the “storage police.”
It is not uncommon for customers to come to an SA with an urgent request
for more storage for a particular application. There is no magic answer,
but applying these principles can greatly reduce the number of so-called emergency
storage requests that you receive. It is always best to be proactive rather
than reactive, and that is certainly the case for storage.