Dear Khun Chanunchida,
Regarding to Total Oil did not receive a revised SDS report which show the cheque return information on Sep 5, 2014. Collection Team has investigated and found that after the maker revised the report, the checker checked and approved to release. However, the checker did not recheck that the report was not released but still pending in the the system.
Preventived action: Checker will recheck pending report after release the report. Kindly accept our apologies for any inconvenienced caused by the Bank.