1. Introduction
This paper focuses on demonstrating that Total Quality Management (TQM) has a special relationship with human resource management when it comes to systems for continuous improvement. Human resource management is practiced as part of quality planning at the enterprise level and thus directed to the needs of the internal consumer. Furthermore, the purpose of performance management in TQM and human resource management is to improve performance; therefore, the challenge is not only to improve the quality of the system, but also to improve people’s performance. TQM is recognized as one of the major innovations of the last decades in the field of management. There are a variety of definitions of TQM, but in this paper we will refer to this concept as "the efforts to meet and preferably