This chapter examines the crisis management strategies of prevention/mitigation, preparedness,
response and recovery for a destination. It suggests the composition of, and tasks for, a destination’s
crisis planning committee; identifies the key elements of a crisis response management plan;
examines the training and exercising (testing) needs of an destination’s crisis management team;
examines business continuity processes; and describes crisis recovery processes including
debriefing. The chapter also highlights the need for destinations and operators to work with relevant
government agencies and community organizations to develop effective partnerships for crisis
management.