From the moment a client is received at the salon the client is helped and humoured through all stages of fitting and sudden difficulties. A difficulty could for example be another client from the same city who wants the exact same design and colour garment for a prestigious function. The vendeuse smoothes out such problems knowing full well what a disaster it could be for two women to pay vast sums for an exclusive haute couture item only to bump into the acquaintance at the same venue in the identical outfit.
Every ensemble ordered is made to the requirements of each individual client. After choosing the model she wants, a customer is measured and has to be prepared for 3 fittings, sometimes more.