Hi dear friend,
I am so sad to get dispute from you.
I just track the status, it shows that the parcel has arrived in your side now, it need some time for post office to process parcels ,it generally takes 39-60 days to arrive.
We do hope you can do us a favor to kindly cancel the dispute because it has a time limit and it really does harm to our store, effecting on our store reputation, benefit and so on. Hope your kind understanding.
If you are still worry that you cannot get the item, I do understand, and I think it will be fine to you to open a dispute again to protect your safe purchasing. We will try our best to help you and make you satisfied.
Do not worry ,we are responsible seller, trust us!
Best regards!