4. Methodology
In order to address the research objective, data was gathered using a structured questionnaire,
which enables the hypotheses testing. Fifty six questions were included in this questionnaire
which attempts to measure the several dimensions that represent both HRIS function and
HRM functionalities. The population of the study consisted of all commercial banks trading
in the Jordanian banking sector with a total number of fifteen banks, the population was
limited to HR departments in each bank’s headquarter in the capital of Jordan (Amman).
A copy of a letter asking for a permission of access was sent to the fifteen banks in Jordan,
however due to privacy issues, only five banks approved the data collection process.
Therefore, it can be argued that the five banks played a main role in selecting themselves to
be included in this research rather than the researcher himself. These five banks represent
33.3% of the population. 200 questionnaires were distributed randomly to HR professionals
in these banks while ensuring that all HR managers in the respected departments were
included. Only 123 questionnaires were returned from these five banks with a response rate
of 61.5%. The study carried out by Mayfield and his colleagues in 2003 was used to build the
factors that are used to measure HRIS. Whereas, the studies carried out by Martinsons (1997)
and Beulen, (2009) were used to build the factors that are used to measure HRM.