IT Work Is About More Than Fixing Technology
The CIO who is only worried about “keeping the lights on” isn’t providing full value to the company. Cutting costs,
improving efficiencies and working with other business units are essential aspects of today’s IT management.
CIOs don’t have to go it alone either. The best ideas often come from the front lines, so be sure to foster a startup
mentality in your department. Encourage cross-training among workers to build skill sets. The IT generalist is making
a comeback, and the soft skills needed to deal with people are part of that.
If you can see beyond the fairly mundane duties and work toward improving user satisfaction, you can make a real
difference in your organization.