Dear Customer
Thank you for choosing Dell & have a nice day!
Here is the case number for your call earlier
Our Dell Onsite Engineer will call you tomorrow (Monday-Friday) to schedule a service appointment. However, this is subject to part(s) availability as stated in the Terms & Condition.
Should you have any further inquiry on this case, please do not hesitate to reply to this email.
Thank you for choosing Dell & have a nice day!