Free software-based videoconferencing
solutions
If using free software-based videoconferencing solutions,
psychiatrists should consider:
• registering a name that provides some pseudonymity
• avoiding exchanging medical content, e.g. still images or
desktop screen shots
• having an alternative communication mode in a situation
where the connection drops out or cannot be made
• options if a connection cannot be made as there will be
no technical support.
In undertaking an initial business or clinical use case
assessment, consider these free software-based
videoconferencing solutions as a low-cost entry point
into Telepsychiatry. The use of free software-based
videoconferencing solutions has a small business risk
as there are no significant upfront costs or contracts.
Over time, once the ongoing demand and usage have
been quantified, it may be worth considering moving to
a professional software or hardware solution to ensure
sustainability and quality of service.