This study investigated the influence of soft and hard TQM practices on TPM implementation level at
manufacturing companies in Jordan. On the basis of the study, the following conclusions were drawn.
The results indicated that both soft and hard TQM aspects positively and significantly affected and facilitated
the implementation level of TPM. Manufacturing companies are strongly recommended to initiate TQM
program prior to TPM introduction. The existence of TQM program is expected to provide companies with
necessary infrastructure for successful TPM implementation. Consideration should not only be given to soft
aspects of TQM; rather both soft and hard aspects of TQM should be given equal consideration in order to
enhance TPM implementation.