one roommate really wants something, perhaps lights out at midnight, but they are simply too shy to communicate this to their roommate. Instead they tell theirRA, who then has a chat with the other roommate. It turns outs the other roommate would prefer lights out at midnight too, and has only kept them on that late because they thought it was what the roommate wanted. Problem solved. This was a simple breakdown of communication, which is a skill the RA can continue to work on with the roommates in the future.