Flying Blue: 1107887033
Ref.: FBSA150281709
Dear Mr Temiyasathit,
Thank you very much for your message dated October 23rd 2015.
We are pleased to inform you that your missing Miles request has been processed.
You can check your new Miles balance on our websites www.airfrance.com or www.klm.com. To do so, please go to the "Flying Blue" section and then go to “Your account” using your PIN code.
Upon investigation, we regret to inform you that we are unable to satisfy your request.
The following activities cannot be taken into account:
- Bangkok / Hanoi : Flight VN 610 on October 31, 2015
- Ho Chi Minh / Bangkok : Flight VN 603 on November 07, 2015
The fare (booking class R) paid is not eligible for Miles accrual.
Should you require any further information, please feel free to contact us directly at 00 1 800 441 2734.
We thank you for your continued loyalty to the Flying Blue programme.
Yours sincerely,
Your Flying Blue team