CONCLUSIONS
This paper has explored the use of animated scenarios as
a tool to evaluate early user research insights and discuss
emotions. The argument was framed around the use of
emergency alarms for older adults as previous studies
have shown multiple complex themes surrounding
emergency alarm use. The three themes that were
presented in this paper derived from past research on
emergency alarms were, 1) the emotional response
towards pendant alarms, 2) the social stigma associated
with using pendant alarms and 3) the aesthetics of
pendant alarms. While scenarios are used to generate
detailed problem descriptions, future predictions, concept
generations, requirements analysis and detailed system
design surrounding a design problem (Lim and Sato,
2005), it is presented in this paper that they can also be
used to evaluate user research insights and bridge
participant involvement in design stages. It is important
for designers to evaluate their user research as it ensures
stereotypes and designer interpretations do not affect the
meaning of the theme or insight. This argument is
supported by the preliminary findings of an animated
scenario workshop with older adults. A working model
was derived from the animated scenario workshop and
shows how animated scenarios can be used during a
design process to evaluate initial user research insights
and themes. Lastly, areas of future developments were
discussed to further progress the argument that animated
scenarios can be used to co-evaluate early user research
themes and findings. Participants were able to relate to
the scenarios that created grounds for discussion enabling
the participants to co-evaluate the animated scenarios.
CONCLUSIONSThis paper has explored the use of animated scenarios asa tool to evaluate early user research insights and discussemotions. The argument was framed around the use ofemergency alarms for older adults as previous studieshave shown multiple complex themes surroundingemergency alarm use. The three themes that werepresented in this paper derived from past research onemergency alarms were, 1) the emotional responsetowards pendant alarms, 2) the social stigma associatedwith using pendant alarms and 3) the aesthetics ofpendant alarms. While scenarios are used to generatedetailed problem descriptions, future predictions, conceptgenerations, requirements analysis and detailed systemdesign surrounding a design problem (Lim and Sato,2005), it is presented in this paper that they can also beused to evaluate user research insights and bridgeparticipant involvement in design stages. It is importantfor designers to evaluate their user research as it ensuresstereotypes and designer interpretations do not affect themeaning of the theme or insight. This argument issupported by the preliminary findings of an animatedscenario workshop with older adults. A working modelwas derived from the animated scenario workshop andshows how animated scenarios can be used during adesign process to evaluate initial user research insightsand themes. Lastly, areas of future developments werediscussed to further progress the argument that animatedscenarios can be used to co-evaluate early user researchthemes and findings. Participants were able to relate tothe scenarios that created grounds for discussion enablingthe participants to co-evaluate the animated scenarios.
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