l 2, 19:59
Dear Nut Mee,
Thank you for contacting i Herb. I Herb does not actually charge your card until the order is shipped. An authorization or pending charge was requested from your bank when the order was placed. Once your order was canceled we canceled the authorization, however it may still appear on your credit card statement as the reversal process can take up to several business days to complete. If this is not what you are asking please advise so that I may assist you.
Again I appreciate your patience and apologize for your inconvenience.
Thank you
Nancy